JE

Jelian Cabungkal

Virtual Assistant

Ibaan Immediately social-media

full-time social-media $5 – $7/hr English: Business

Professional Summary

Freelance Virtual Assistant / Customer Support
Remote
Assisted customers by answering inquiries professionally
Maintained organized records and completed assigned tasks on
time
Developed communication and problem-solving skills through
customer interaction
Learned to multitask and work efficiently in a fast-paced
environment

Facebook Page Administrator / Customer Support
Remote
Managed daily customer inquiries through Facebook Messenger.
Created engaging responses that strengthened customer relationships.
Assisted with page engagement and maintained professional
communication.
Supported online presence by ensuring prompt responses to messages
and comments.
Helped improve customer experience through effective
communication

Skills & Tools

Canva canva designing Content Writing Copywriting customer engagement Data entry Excel Google Workspace Microsoft Social Media Management Trello Data Entry Content writing copywriting

Experience

2-4

Education & Certifications

N/A