SH

Shainly Nicolette Ayo

Social Media Management, Administrative and Chat & Customer Support Virtual Assistant

Governor Boyles, Ubay, Bohol, Philippines Immediately social-media

full-time social-media English: Conversational

Professional Summary

Certified Virtual Assistant and Social Media Specialist with a proven track record of
maintaining a 100% on-time project delivery rate and zero scheduling conflicts in fast
paced remote environments. Expertly leverages AI-assisted workflows (ChatGPT, Gemini)
and Google Workspace to optimize administrative efficiency and digital operations.
Specialized in Social Media Management and multi-channel customer support, with a
strategic focus on data-driven growth and high-accuracy procurement workflows.
Committed to delivering immediate operational value through technical literacy and a
proactive approach to project coordination.

Resume: https://drive.google.com/file/d/1-32rI7NSrWlnOwP4buig-0UC2f7MwRX8/view?usp=drivesdk
Portfolio: https://drive.google.com/file/d/1llXfv1U8Lo29fTG5zkeSYG8QdMlYaRoW/view?usp=drivesdk

Skills & Tools

Basic Graphic Design Calendar Scheduling Capcut Community Engagement Content Scheduling Data Entry & Verification Email & Inbox Management File Organization Information Confidentiality Meta Business Suite Task prioritization Technical Adaptability Time Management Email & Inbox Management Data Entry & Verification Task Prioritization

Experience

0-1

Education & Certifications

Virtual Assistant Fundamentals - Coursera, Google Workspace Certification- Google