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Julie Ann Gonzales

Virtual Assistant

Lipa City Immediately customer-service
part-time customer-service $3 – $7/hr English: Business

Professional Summary

As a highly organized and communicative Virtual Assistant with a strong background in customer service and property management, I specialize in managing high-volume administrative workflows and guest relations. I bring hands-on experience handling booking platforms and channel managers like Airbnb, VRBO, and Hostaway, alongside deep proficiency in essential remote tools including Google Workspace, Microsoft Office, Slack, and Asana. Known for my strong problem-solving skills and ability to work independently under pressure, I excel at coordinating team logistics, processing financial transactions, and delivering empathetic, professional communication that keeps operations running smoothly.

Skills & Tools

Able to work independently Airbnb Asana booking.com Calendar Communication Customer Service Direct Bookings Email Management English. Excel Filipino Forms Google Docs Google Workspace (Google Docs Heymarket Hopper/Capital One Hostaway Microsoft Office Proficiency (MS Word MS word Multi-tasking PowerPoint Problem-Solving skills Sheets Slack VRBO PowerPoint) Email Management)

Experience

2-4

Education & Certifications

N/A