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Jemima Quintal

Amazon Product Listing VA

Baguio City Monday-Saturday customer-service
full-time customer-service From $4/hr English: Fluent

Professional Summary

Hello, my name is Jemima. I am a dedicated professional with 3 years of experience as an ESL teacher, teaching students from different nationalities including Chinese, Japanese, Korean, and Vietnamese. Throughout my teaching career, I have helped students improve their English communication skills, grammar, pronunciation, and confidence through engaging and interactive lessons.

In addition, I have 1 year of experience as an Amazon Virtual Assistant for Amazon Australia, where I specialized in handling listing violations and compliance issues for automotive products. My responsibilities included reviewing product listings, resolving policy violations, and helping maintain seller account health.

I also have 1 year of experience as an outbound caller, where I developed strong communication, customer service, and relationship-building skills. This role strengthened my ability to engage with clients, handle objections professionally, and maintain productive conversations.

I am a fast learner, detail-oriented, and highly adaptable. I am eager to contribute my skills and experience while continuing to grow professionally in a dynamic work environment.

Skills & Tools

Amazon Seller /Central Microsoft/ Excel Google Sheets/ Google Docs /Google Drive/CRM systems Customer Service/ Communication Skills/ Outbound Calling/ Telemarketing

Experience

1-2

Education & Certifications

TEFL