KA

Kathlene Araña

Admin/Medical Virtual Assistant

Valenzuela City Immediately medical-admin

open medical-admin $7 – $10/hr English: Fluent

Professional Summary

Over 7 years of experience supporting U.S.-based customers across customer service, sales, technical support, and virtual assistance. Experienced in handling high volumes of customer inquiries via phone, email, chat, and social media while delivering quality service. Skilled in CRM systems, lead management, and administrative support, with a strong ability to build trust, resolve concerns, and drive sales.

Skills & Tools

Administrative Assistance Administrative Support Appointment Scheduling Attention to detail Avaya Calendar Management Canva Capcut Cold Calling CRM Management CRM Systems Customer Service Data entry Documentation Email Management Gmail Google Analytics Google calendar Google Docs Google Drive) Google Sheets Google Workspace Healthcare Support Hootsuite HubSpot CRM Lead Generation Live Chat Support Medical Customer Service Meta Business Suite Microsoft Excel Microsoft Office Microsoft Outlook Microsoft PowerPoint Microsoft Teams Microsoft Word Multitasking notion Patient Support Phone Support Problem solving Record Keeping RingCentral Slack Sprout Social Technical Support Ticketing Systems Time Management Virtual Assistance Zoom Data Entry Notion Problem Solving Attention to Detail

Experience

1-2