JO

John Raxcel Francisco

Medical Admin/Medical Receptionist

Bulacan,Philippines ASAP medical-admin

full-time medical-admin $8 – $9/hr English: Business

Professional Summary

Detail-oriented and customer-focused healthcare professional with experience providing remote administrative and patient support services in a fast-paced medical environment. Skilled in appointment scheduling, insurance verification, patient communication, electronic health record (EHR) management, and maintaining HIPAA compliance. Strong ability to coordinate with healthcare providers, manage multiple priorities, and deliver exceptional patient service while ensuring accurate documentation and efficient workflow. Committed to improving operational efficiency and supporting high-quality patient care through professionalism, accuracy, and effective communication.

Skills & Tools

Administrative Support Attention to detail Calendar & Provider Schedule Management Communication & Interpersonal Skills Confidentiality & Data Privacy Customer Service Data Entry & Documentation Electronic Health Records (EHR/EMR) Excel Genesys Google Chat Google Sheets Google Workspace (Gmail HIPAA compliance Inbound & Outbound Patient Calls Insurance Verification Medical Records Management Medical Terminology Microsoft Office Suite (Word Microsoft Teams MODMED Multitasking & Time Management Outlook) Patient Appointment Scheduling Patient Registration & Demographics PayorLink Power BI Problem solving RingCentral Salesforce Team Collaboration Patient Registration & Demographics HIPAA Compliance Inbound & Outbound Patient Calls Data Entry & Documentation Calendar & Provider Schedule Management Multitasking & Time Management Communication & Interpersonal Skills Problem-Solving Attention to Detail Confidentiality & Data Privacy

Experience

1-2

Education & Certifications

HIPAA