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JE

Jefferson Buenafe

Customer Service Virtual Assistant | Sales Virtual Assistant

Baguio, City Immediately customer-service
full-time customer-service $6 – $15/hr English: Fluent

Professional Summary

Highly motivated and detail-oriented aspiring Customer Service and Sales Virtual Assistant with a strong background in customer service, communication, and administrative support. A Bachelor of Arts in English Language graduate with experience in the food service industry and ESL teaching, demonstrating excellent interpersonal, problem-solving, and multitasking skills. Proficient in Microsoft Office, Google Workspace, Canva, and familiar with CRM platforms such as HubSpot and Salesforce. Committed to delivering exceptional customer experiences, supporting business operations, and continuously learning to contribute to organizational success.

Skills & Tools

and Salesforce (basic). Canva ChatGPT Gmail Google Docs Google Drive) Google Meet Google Sheets HubSpot (basic) Microsoft Excel Microsoft PowerPoint Microsoft Teams Proficient in Microsoft Word Zoom Google Drive

Experience

0-1

Education & Certifications

Enhanced BPO Training Program, Most Improved Employee.