Medical Virtual Assistant
Results-driven healthcare professional with over 10 years of combined experience in medical billing, accounts receivable, utilization management, quality assurance, and customer service. Skilled in managing the full revenue cycle, including insurance verification, claim submission, denial resolution, payment posting, and accounts receivable follow-up across commercial and government payers. Experienced in communicating with insurance providers, resolving complex claim issues, and utilizing multiple payer portals and electronic medical record systems, including EMA (Modernizing Medicine).
Recognized for strong analytical, organizational, and problem-solving abilities, with a proven track record of managing high-volume workloads while maintaining accuracy and productivity. Brings leadership experience in team supervision, performance coaching, quality assurance, and process improvement. Dedicated to delivering exceptional service, improving operational efficiency, and supporting both patients and providers through effective communication and attention to detail.
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