RA

Rashid Canceran

Healthcare Virtual Assistant

Antipolo Immediately customer-service

full-time customer-service $4 – $7/hr English: Business

Professional Summary

Results-driven BPO professional with five years of experience, including two years supporting healthcare accounts. Skilled in customer service, escalation handling, communication, documentation, problem-solving, and multitasking. Proficient in working with multiple systems and tools while delivering accurate, efficient, and customer-focused support in fast-paced environments.

Skills & Tools

CRM tools Customer Service Excellence Documentation & Record Management Problem-Solving & Critical Thinking Multitasking & Time Management Data Entry & Accuracy CRM & Ticketing Systems Microsoft Office Suite (Word Escalation Management Effective Communication (Verbal & Written) Excel Excel Tools Healthcare Customer Support Outlook) Team Collaboration Adaptability & Fast Learning Active Listening Conflict Resolution Attention to Detail Escalation Management Effective Communication (Verbal & Written) Documentation & Record Management Problem-Solving & Critical Thinking Multitasking & Time Management Data Entry & Accuracy CRM & Ticketing Systems Microsoft Office Suite (Word Team Collaboration Adaptability & Fast Learning Active Listening Conflict Resolution Attention to Detail

Experience

4-7