Medical Admin, Customer Service Representative
With over 3 years of experience in BPO and 2 years in Healthcare administration. I bring strong expertise in patient intake, insurance verification, prior authorization and surgical scheduling. I am experienced in high volume patient workflows while maintaining accuracy and positive patient experience.
In my recent roles, I coordinated patient intakes for both new and established patients, while managing insurance verification and submitting prior authorization for surgeries.
I bring strong proficiency in tools such as eClinicalWorks, Jane app, Availity, Hubspot, Microsoft and Google Workspace.
5