RI

Rikki Mae Subingsubing

E commerce product researcher/Customer Service

San Carlos City Negros Occidental Anytime virtual-assistant

part-time virtual-assistant English: Conversational

Professional Summary

Dedicated and customer-focused professional with 1.5 years of experience in the BPO industry as an Order Processor and 1 year of experience as a Virtual Assistant specializing in Product Research and Customer Service. Skilled in handling customer inquiries in English, conducting product research, and providing accurate and efficient support. A fast learner with strong communication, problem-solving, and organizational skills.

Skills & Tools

* Customer Service * Order Processing * Product Research * Email Support * Chat Support * English Communication * Data Entry * Microsoft Office (Word ChatGPT Excel) * Google Workspace (Docs Gmail Google Docs Google Drive) Google Sheets Microsoft Excel Microsoft Teams Microsoft Word Sheets) * Attention to Detail * Time Management * Problem Solving * Multitasking * Teamwork * Adaptability

Experience

3