Virtual Assistant
Good day !
I’m Camille Gallano, Im a hard-working person with over 8 years of experience in customer service. Im a high school graduate since then, I started my career in Ubiquity Global Services in 2017 where I handled customer as well as solved problems and work with the team. Answering question and handled complaints. I also give suggestions to improve their experience. That job helped me more become patient and better at understanding what customers need. As a customer service in ubiquity, I learned a lot about how to answer call professionally, helped solved customers issue and made sure is recorded properly. I also was close to other team to make sure that customers is happy with the service that we have. I was also promoted to become tier 2 or executive supervisor were we are handling irate customer and highly escalated calls. Since then I also meet my target and keep good record by providing excellent customer service. I am confident in my communication skills I learned fast and I always give my best in everything I do. Im now looking for a new opportunity where I can use my skills and keep learning and be part of the strong team
7+