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Cristy Ann Aquino

Customer Service Representative II

Marikina City ASAP customer-service
full-time customer-service $3.50 – $20/hr English: Conversational

Professional Summary

Performance-driven Email Support Specialist with a strong background in high-volume, non-voice customer operations across premier global accounts. Proven track record of independently managing and resolving 100+ complex technical and transactional requests daily using CRM systems like Zendesk. Recognized for exceptional attention to detail in handling order tracking discrepancies, customer accounts, and cross-functional communications to ensure seamless service delivery.

Skills & Tools

Account Management Data Verification Microsoft Office Non-Voice support Slack Zendesk

Experience

4-7