JO

Joncarl Soner

Virtual Assistant

Caloocan City Immediately virtual-assistant

full-time virtual-assistant From $6/hr English: Business

Professional Summary

Results-driven Customer Success and Operations professional with experience in healthcare support, medical billing, virtual administration, customer service, scheduling, and business operations. Skilled in managing client relationships, streamlining workflows, coordinating cross-functional teams, and delivering exceptional customer experiences in fast-paced remote environments. Proficient in CRM systems, project management tools, and administrative platforms, with a strong ability to analyze processes, resolve complex issues, and improve operational efficiency. Recognized for being adaptable, detail-oriented, and committed to achieving organizational goals while maintaining high standards of service and accuracy.

Skills & Tools

Administrative Support Appointment Scheduling Asana Attention to detail Calendar Management Canva Client Communication Customer Relationship Management (CRM) Customer Service Customer Success Data entry data management Documentation Email Management GoHighLevel Google calendar Google Docs Google Sheets Google Workspace Hubspot Insurance Verification Lead Generation Medical Billing Microsoft Excel Microsoft Office Microsoft Outlook Microsoft Teams Microsoft Word Multitasking Operations Coordination Prior Authorization Problem solving Process Improvement Salesforce Slack Social Media Management Time Management Trello Virtual Administration Workflow Coordination Zoom Data Entry Data Management Problem Solving Attention to Detail

Experience

4-7