Mia Bleaze Dumo

Hi, my name is Mia Bleaze C. Dumo. I have a strong background in customer service and administrative support. I worked as an Inbound Customer Service Representative, where I handled incoming calls, assisted customers with account and billing concerns, answered inquiries, and resolved issues while providing excellent customer service.

I also have experience as a Virtual Administrative Assistant, where I managed both inbound and outbound calls, responded to emails, performed data entry, scheduled appointments, and provided administrative support to ensure smooth daily operations. These experiences have strengthened my communication, multitasking, problem-solving, and organizational skills. I enjoy helping customers, building positive relationships, and I'm excited to bring my skills and dedication to a new opportunity.

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