MI

Michelle Liwanag

Sr. Customer Care Specialist/Medical Admin

Floridablanca Immediately customer-service

open customer-service $4 – $8/hr English: Business

Professional Summary

Dedicated healthcare administrative professional with over 6 years of experience in customer service and medical administrative support. Skilled in patient communication, appointment scheduling, insurance verification and prior authorizations, medical records management, and coordinating with healthcare providers. Recognized for strong attention to detail, accuracy, and the ability to provide compassionate, high-quality service in fast-paced healthcare environments.

Skills & Tools

Attention to detail Calendar Communication skills Customer Service Data Entry and Documentation Empathy and Compassion Excel Gmail Google Workspace (Docs Imaging Scheduler Insurance Verification Medical Administrative Support Microsoft Office (Word Multitasking and Organizational Skills Outlook) Patient Intake Problem solving Scheduling Appointments Team Collaboration Time Management Zoho Zoom Communication Skills Problem-Solving Attention to Detail

Experience

4-7