Customer Service Representative
Customer-focused support professional with hands-on experience delivering high-volume service for a global retail e-commerce
brand, consistently hitting 88–100% KPI performance while handling 40–60+ interactions daily. Skilled in CRM documentation,
real-time issue resolution, and client relationship management, with additional experience coordinating client presentations
and closing deals as a real estate agent. Known for active listening, composure under pressure, and fast adaptability — looking
to bring the same reliability to a remote Customer Support or Executive/Virtual Assistant role.
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