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PR

Princess Florence Paclipan

Customer Service Representative

CAGAYAN DE ORO CITY (CAPITAL) Immediately. customer-service
flexible customer-service $5 – $8/hr English: Fluent

Professional Summary

Customer service professional with over two years of experience delivering high-quality support through phone, chat, and email in fast-paced environments. Skilled in handling customer inquiries, appointment scheduling, account management, data entry, and maintaining accurate records while consistently meeting quality and productivity targets. Strong communicator with excellent problem-solving, organizational, and multitasking abilities, committed to providing exceptional customer experiences and building positive client relationships. Proficient in Microsoft Office, Google Workspace, CRM systems, and live chat platforms. Eager to leverage customer service and administrative expertise to contribute effectively in customer support, administrative related roles.

Skills & Tools

Appointment Scheduling CRM Management Data Entry & Record Management Problem Solving & Conflict Resolution Time Management & Multitasking Team Collaboration Attention to Detail Calendar) CRM & Customer Management Systems Live Chat Support Platforms Microsoft Teams Zoom Google Meet Customer Service & Client Support Drive) Excel Gmail Microsoft Office (Word Outlook) PowerPoint) Google Workspace (Docs Sheets Customer Service & Client Support Appointment Scheduling CRM Management Data Entry & Record Management Problem Solving & Conflict Resolution Time Management & Multitasking Team Collaboration Attention to Detail

Experience

1-2

Education & Certifications

NA