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TONI RITZ MAXILOM

Client Support Specialist

QUEZON CITY Immediately customer-service

open customer-service English: Business

Professional Summary

Strategic and detail-oriented professional with expertise in client communication, scheduling, lead follow-ups, and administrative operations. Skilled in documentation, invoicing, and performance reporting across multiple platforms. Adept at safeguarding sensitive data, streamlining workflows, and supporting fast-paced operations. Committed to delivering exceptional client experiences, building strong relationships, and driving business growth.

Skills & Tools

AccuLynx Angi Appointment Scheduling Client Support CompanyCam Customer Service Data Accuracy & Record-Keeping Escalation Handling Five9 Google LSA Google Workspace Hubspot JobNimbus Lead Nurturing LeadsGorilla MS Office Permit & Compliance Docs Podium Process Improvement Quality Assurance & Coaching QuickBooks Roofgraf / Roofle Slack / MS Teams Team Support Quality Assurance & Coaching Permit & Compliance Docs Data Accuracy & Record-Keeping

Experience

4-7