CA

Cathyrene Felipe

Virtual Assistant

Siquijor Immediately, 2 days notice customer-service

full-time customer-service $5 – $8/hr English: Conversational

Professional Summary

Licensed Professional Teacher with one year of experience as an ESL Group Class Teacher at B'Cebu Academy, teaching students from diverse nationalities and English proficiency levels. Recognized as one of the Best Group Class Teachers with a 98.33% performance rating for delivering engaging, student-centered lessons and excellent customer service. Strong communication, organization, and problem-solving skills, with the ability to adapt to different work environments. In addition to my teaching experience, I have been an environmental advocate since senior high school, demonstrating leadership, teamwork, and a commitment to community service. I am eager to contribute these skills to a Virtual Assistant or Customer Service role.

Skills & Tools

Calendar Management Canva ClassIn Classroom Management Communication Customer Service Data entry Email Management English Teaching Gmail Google Docs Google Drive) Google Meet Google Sheets Lesson Planning Microsoft Excel Microsoft Office Microsoft PowerPoint Microsoft Word Multitasking Organization Problem solving Time Management Virtual Assistance Zoom Data Entry Problem Solving

Experience

1 year

Education & Certifications

Licensed Professional Teacher (LPT) 120-Hour TEFL Certificate ESL Teaching Certificate Certificate of Employment (B'Cebu Academy – ESL Group Class Teacher) TESDA Event Management Services NC III TESDA Tourism Promotion Services NC II