Operation Supervisor
Results-driven Operations Supervisor with proven experience leading customer service teams in a fast-paced call center environment. Skilled in coaching and developing high-performing teams, improving KPI attainment, resolving complex customer escalations, and enhancing service quality. Experienced in performance management, process improvement, and cross-functional collaboration to drive operational efficiency and deliver exceptional customer experiences. Recognized for fostering employee growth, increasing productivity, and achieving measurable business results.
2-4
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