Medical Virtual Assistant
Dedicated and detail-oriented professional with 1 year of experience as a Medical Virtual Assistant and 8 years of experience in the BPO industry, primarily supporting US healthcare accounts. Experienced in prior authorization, insurance verification, claims follow-up, medical documentation, patient record summarization, administrative support, and customer service. Recognized for strong communication, organization, attention to detail, and the ability to manage multiple tasks efficiently in fast-paced environments. Committed to delivering accurate, reliable, and high-quality support while continuously learning and adapting to new systems and processes.
4-7
HIPAA Certified