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Ronnel Melendres

Virtual Assistant

Visayas, Negros Occidental, Bacolod City, Barangay 30 (Pob.) Immediately virtual-assistant
full-time virtual-assistant $5 – $12/hr English: Business

Professional Summary

Experienced Virtual Assistant with 10+ years of experience in customer service, administrative support, and 3+ years supporting U.S.-based Personal Injury law firms. Skilled in medical records and billing retrieval, legal document management, case management, insurance claims coordination, client intake, and cold calling. Proficient in managing case files, communicating with clients and providers, and handling confidential information with accuracy and professionalism. A detail-oriented, reliable, and adaptable professional committed to delivering efficient legal and administrative support.

Skills & Tools

3cx Admin Task Adobe Acrobat Pro Amadeus Appointment Setting asePro Avaya Called Calling Case Management ChartSwap CRM Management Dat Entry Filevine Google Workspace Hubstaff Microsoft Office Microsoft Teams Microsoft Word Sabre Salesforce Slack

Experience

2-4