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Customer Service Representative & Virtual Assistant

Joseph Leung

Full-Time (40 hrs/week) Customer Service Remote
Rate / Budget
$3.50–$5/hr
Job Type
Full-Time (40 hrs/week)
Schedule
U.S. Eastern Time
Category
Customer Service

Job Description

We are a label manufacturing company located in Canada. We are looking for a full-time, customer-focused, and adaptable E-Commerce CSR & VA to join our team. This role goes beyond answering emails — we need someone who can think independently, solve problems, and communicate professionally while ensuring an excellent customer experience.

Qualifications

  • 2+ years of customer service, call center, or client support experience
  • Excellent verbal and written English communication skills
  • Patient, empathetic, and solutions-oriented approach to handling customer concerns
  • Comfortable using CRM, helpdesk, or live chat tools
  • Able to work U.S. business hours as required by the role
  • Experience or familiarity with: Customer Support, E-Commerce

Skills Required

Customer Support E-Commerce Problem Solving

Posted 3 months ago

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