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Customer Support Manager

Jarvin

Full-Time (40 hrs/week) Customer Service Remote
Rate / Budget
$6/hr
Job Type
Full-Time (40 hrs/week)
Schedule
Flexible / Async
Category
Customer Service

Job Description

We are looking for an experienced, hands-on Customer Support Manager for a fast-growing US fashion dropshipping store. You will initially handle the complete customer support workload yourself, with the potential to hire and manage additional representatives as the store grows.

Qualifications

  • 2+ years of customer service, call center, or client support experience
  • Excellent verbal and written English communication skills
  • Patient, empathetic, and solutions-oriented approach to handling customer concerns
  • Comfortable using CRM, helpdesk, or live chat tools
  • Able to work U.S. business hours as required by the role
  • Experience or familiarity with: Shopify, Customer Support

Skills Required

Shopify Customer Support Team Management

Posted 3 months ago

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