We operate multiple service-based businesses in the U.S. We are looking for a reliable VA to help manage incoming calls, track leads, and keep our systems organized.
Qualifications
2+ years of customer service, call center, or client support experience
Excellent verbal and written English communication skills
Patient, empathetic, and solutions-oriented approach to handling customer concerns
Comfortable using CRM, helpdesk, or live chat tools
Able to work U.S. business hours as required by the role
Experience or familiarity with: CRM, Inbound Sales