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Virtual Medical Assistant / Patient Care Coordinator

Talent Frontiers

Full-Time (40 hrs/week) Medical Admin / Healthcare Remote
Rate / Budget
$7–$9/hr
Job Type
Full-Time (40 hrs/week)
Schedule
U.S. Eastern Time
Category
Medical Admin / Healthcare

Job Description

Our primary care clinic is seeking a highly organized, responsive, and proactive Virtual Medical Assistant / Patient Care Coordinator. In this dual-capacity role, you will serve as the first point of contact for our patients, managing both administrative workflows and patient care coordination. This is a high-volume environment handling 200 to 300 patient messages daily. Key responsibilities include managing inbound calls, monitoring and responding to patient portal messages and SMS, processing prescription refills, managing specialist referrals, and maintaining accurate documentation in the EMR/EHR system.

Qualifications

  • Prior experience in a medical office, clinic, or healthcare VA role preferred
  • Familiarity with EMR/EHR systems and basic medical terminology
  • Understanding of HIPAA compliance and patient confidentiality standards
  • Strong organizational skills and ability to multitask in a high-volume environment
  • Excellent English communication, both written and verbal
  • Experience or familiarity with: EMR/EHR Systems, Medical Billing

Skills Required

EMR/EHR Systems Medical Billing Patient Communication

Posted 4 weeks ago

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