Registered Nurse with over 10 years of combined clinical, administrative, and virtual healthcare experience. Highly skilled in EMR management, patient coordination, prior authorization, utilization management, hospice care, and insurance coordination. Proven ability to manage high-volume workflows, work independently with minimal supervision, and support providers in delivering efficient, compliant, and patient-centered care.
Over 7 years of experience supporting U.S.-based customers across customer service, sales, technical support, and virtual assistance. Experienced in handling high volumes of customer inquiries via phone, email, chat, and social media while delivering quality service. Skilled in CRM systems, lead management, and administrative support, with a strong ability to build trust, resolve concerns, and […]
Dedicated and detail-oriented professional with 1 year of experience as a Medical Virtual Assistant and 8 years of experience in the BPO industry, primarily supporting US healthcare accounts. Experienced in prior authorization, insurance verification, claims follow-up, medical documentation, patient record summarization, administrative support, and customer service. Recognized for strong communication, organization, attention to detail, and […]
With over 7 years of experience in healthcare administration, I specialize in both medical and dental billing, insurance verification, appointment scheduling, patient coordination, and administrative support. I am proactive, detail-oriented, and committed to streamlining clinic operations so providers can focus on delivering exceptional patient care. I take pride in improving efficiency, reducing administrative burdens, and […]
Healthcare Credentialing Specialist with 6 years of experience managing provider credentialing, enrollment, recredentialing, and insurance applications. I take pride in delivering accurate, organized, and timely work while ensuring compliance with payer requirements. I’m dependable, detail-oriented, and proactive in solving issues, making me a valuable team member who helps keep credentialing processes smooth and efficient.
As a Registered Pharmacist, I’ve always had a passion for healthcare, but over the past two years at Accenture Philippines, I’ve channeled that passion into corporate healthcare operations. My journey really took off with Project Fidelity, where I worked as a medical scribe. This role allowed me to put my strong foundation in medical terminologies […]
Detail-oriented and customer-focused healthcare professional with experience providing remote administrative and patient support services in a fast-paced medical environment. Skilled in appointment scheduling, insurance verification, patient communication, electronic health record (EHR) management, and maintaining HIPAA compliance. Strong ability to coordinate with healthcare providers, manage multiple priorities, and deliver exceptional patient service while ensuring accurate documentation […]
A detail-oriented healthcare operations professional with over 10 years of experience in healthcare data management, data quality, and administrative support. Extensive background in maintaining accurate healthcare provider databases, conducting research and validation, managing client inquiries, and ensuring compliance with established standards and service level agreements. Currently transitioning into a Virtual Assistant role, bringing strong organizational […]
Hi, my name is Eliza Carope, I’m 23 years old and I’m based in Cebu, Philippines. I have two years of experience in the healthcare industry. I started as a healthcare associate, assisting patients with verification, refill status, medication history, billing, and insurance concerns while developing strong communication and problem solving skills. I also have […]
Virtual Assistant, Pharmacist, and Customer Service Professional with extensive experience in administrative support and client relations. Highly articulate, proactive, and results-driven, with a strong focus on quality, efficiency, and process optimization to enhance productivity and maintain exceptional customer satisfaction.