I have over 12 years of experience in customer service, sales, retention, and appointment setting, supporting customers across telecommunications, Medicare, e-commerce, insurance, removalist and waste management services, roadside assistance, and B2B outbound sales. Throughout my career, I’ve built strong relationships with customers, resolved concerns efficiently, and consistently worked toward both customer satisfaction and business goals. […]
Good day ! I’m Camille Gallano, Im a hard-working person with over 8 years of experience in customer service. Im a high school graduate since then, I started my career in Ubiquity Global Services in 2017 where I handled customer as well as solved problems and work with the team. Answering question and handled complaints. […]
Knowledgeable and dedicated professional with valuable experience in BPO industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Highly skilled in communication, time management, problem-solving and multitasking. Committed to deliver high-quality of work and exceeding expectations.
Handling Customers regarding on their medical claims, authorization, provider and billing
Results-driven Operations Supervisor with proven experience leading customer service teams in a fast-paced call center environment. Skilled in coaching and developing high-performing teams, improving KPI attainment, resolving complex customer escalations, and enhancing service quality. Experienced in performance management, process improvement, and cross-functional collaboration to drive operational efficiency and deliver exceptional customer experiences. Recognized for fostering […]
Professional with more than 2 years of BPO experience supporting retail and telecommunications accounts. Skilled in customer communication, relationship building, objection handling, and problem-solving in fast-paced environments. Experienced in handling high-volume customer interactions while maintaining service quality and meeting performance goals. Adaptable, goal-oriented, and committed to helping businesses generate qualified leads and build meaningful customer […]
As an experienced customer service rep with a background in fast-paced call center environments, I leverage active listening, clear communication, and objection handling to build strong client relationships. I bring hands-on experience in multi-channel support and can step in right away to represent your brand professionally, resolve issues efficiently, and turn standard client conversations into […]
I was a general VA in the company I handled different tasks everyday depends on what my manager wants me to do and every end of the week we deliberate my performance and on how I could improve more.
Customer-focused professional with experience in customer service and sales. Skilled in handling inquiries, resolving concerns, and building positive customer relationships. Committed to delivering excellent service, with strong communication, problem-solving, and organizational skills. Eager to bring my expertise and dedication to a remote Customer Support Virtual Assistant role.
Coming from a collections and customer service background, I’ve gained valuable experience in handling client concerns, managing accounts, maintaining accurate records, and working under pressure while meeting performance targets. I want to transition into a Virtual Assistant role because it allows me to use these transferable skills in a broader capacity, supporting businesses with administrative […]